A step-by-step dispatcher course that will teach you everything you need to know about how to become a successful Truck Dispatcher.

Whether you want to start your own Dispatch Company or work as a freelancer, this training will get you there in JUST 14 Days!


(The Online Truck Dispatch Course)

This course is developed by MaxTruckers University. It teaches the same strategy, principles and techniques that MaxTruckers Dispatch Team uses in their dispatch services.

Be A Pro Dispatcher With MaxTruckers

Truck Dispatcher Training at a Glance

power dispatch course online
  • All the essential knowledge required to be an efficient truck dispatcher
  • How to avoid mistakes as a dispatcher (which experienced dispatcher also does)
  • Learn how to negotiate with freight brokers smartly and get TOP RATE PER MILES
  • Learn how to build a healthy relationship with your clients & brokers
  • All you need to know about ELD, HOS(Hour Of Service) rules

Who is this Truck Dispatcher Training For?

  • You wanted to start your own profitable dispatcher Business
  • You wanted a good salary truck dispatcher job
  • You are looking for the best truck dispatcher school
  • You are an Owner-Operator wanting to learn truck dispatching skills to maximize profits
  • You are an Owner Operator wanting to teach your family member truck dispatching, so that you get extreme high paying loads
  • You are currently a dispatcher who wanted to 3X your income with powerful tools & strategies

Truck Dispatcher Training Tools

  • Mobile/Computer
  • Internet
  • Willingness to Learn, Implement Fast & Make Money

Inclusions in MaxTruckers Truck Dispatcher Training Course

  • 3 hours on-demand truck dispatcher training video
  • 30+ modules
  • 10+ downloadable resources
  • Full lifetime access
  • Access on a mobile, laptop, and TV
  • Certificate of Completion

Earning Potential of a Truck Dispatcher

How much can a Truck Dispatcher Earn?

The trucking industry is a big network of logistics services that are used to transport goods.

Businesses in the industry rely on truck dispatchers to coordinate with all parties involved (drivers, brokers and shippers) to ensure that their inventory is transported without any issues.

While truck dispatchers almost always make money, since the business is either prepaid or they receive percentage of the booked transportation rate, a dispatcher does not have to invest a huge amount of money in order to start this business.

Instead most truck dispatcher will invest their skills and time which makes it easy for anyone who is fluent in English, has basic computer skills, and who has access to high speed internet.

One truck dispatcher can serve 3-5 trucks simultaneously.

Each truck can generate up to a $1,000 per month in revenue for a dispatcher.

Therefore, if you find and manage 3 to 5 trucks you can be earning up to $3,000 to $5,000.

Becoming a Responsible Truck Dispatcher

What are the responsibilities of a Truck Dispatcher?

Working as a trucking dispatcher means you will be in a busy, fast-paced environment, but with lots of down time.

Dispatchers are responsible for driver and trip scheduling and all driver communication while they are on the job.

This type of communication can involve information about traffic delays, vehicle breakdowns, project delays, or delivery issues.

As a truck dispatcher, you’re not just responsible for helping drivers get where they need to go.

You are also responsible for recording all the details at the end of their trip.

Mileage, fuel use, and repairs must be logged as well as delivery details with time stamps.

Truck dispatchers must plan routes that will ultimately save both the drivers and the company money.

It is a truck dispatcher who negotiates good rates for truckers, and ensures that the owner operator gets high paying loads all the time.

Since most of the truck dispatchers commission is based on a fixed percentage of the load value, it is advantageous for the dispatcher also.

Skills of a Good Truck Dispatcher

A good dispatcher is a blessing for an owner operator or a trucking company.

The money that a truck dispatcher makes is directly proportional to his/hers skill sets.

Below are the top essential skillsets required by a truck dispatcher. These skills can be acquired by undergoing an effective dispatcher training course.

Proper Planning on the Dispatch of Trucks

As a truck dispatcher your key role is to give the best loads for your clients.

You have to ensure that the truck is always on a move.

For these you need to find loads, both pick up and drops, based on the location of the trucks, on the best rates.

A good dispatcher plans and books loads in advance to avoid last minute anomalies.

You will be using load boards like DAT load board for the load hunting and will roster for a week on the dispatch schedule of the trucks.

Good Driver Assistance

A truck dispatcher assists the truck driver at all situations.

He has to give the right clarity on the delivery or pick up, has to pass the key informations that was passed by the broker, provide route assistance, etc.

Dispatcher also needs to give assistance during any kind of obstacles they face that might slow down their trip.

This could include help if they arrive to the wrong location, not having the right seal, or even being held up due to an accident.

Any information regarding the warehouse or loads has to properly communicated so that the driver could deliver goods on time.

Truck dispatcher should also ensure that the paperwork are correct.

Load Hunting Proficiency

As discussed earlier, load hunting is the key to a dispatcher’s success.

You should be proficient in working on minimum 2 load boards like DAT or 123 Load Board.

Speed on working on a load board helps to find good loads. Most of the data regarding brokers are there in the load board.

So a truck dispatcher has to find multiple loads on the specific route, get the details of the broker and confirm the loads.

Knowledge on Safety Rules

There are many safety rules and compliances that has to be adhered by a truck.

These are laid down by the FMCSA and DOT.

Things like HOS hours, road safety, etc. has to be ensured when you are dispatching a truck.

You can not simply plan a dispatch of a truck continuously without checking the HOS hours, rest and recoup, etc.

Negotiation Skills

As a dispatcher it’s your responsibility to negotiate with brokers for high paying loads.

For this you should be aware of the market rate and what’s possible on negotiation. Most of the load boards gives indicators on the market rate. Dispatcher has to ensure that it is not below the market rate.

Owner operators and truckers work with dispatchers for a long term only if they are able to provide consistent high paying loads, else they will switch dispatchers.

Good Customer Service

Whether the truck dispatcher is dealing with an owner operator or a driver, he has to communicate politely and in a friendly manner.

The same goes with the relationship with brokers. Only a good communicator can get good relationship with brokers.

Knowledge on Paperworks

A good truck dispatcher also acts as a virtual office assistant for owner operators and trucking companies.

There are many paper works involved in the dispatch process like broker-carrier setup, BOL, rate confirmation, etc.

Incase there is delay or brake down, all the paper works has to be arranged by the dispatcher.

Provide High RPM Loads

This is the most crucial element in the job of a truck dispatcher.

The money a trucker makes is based on the Rate Per Mile that the truck hauls.

If a truck dispatcher is able to provide high RPM loads, then the tendency of an owner operators sticking on to the same dispatcher is very high.

Because, at the end money matters.

How to Dispatch Trucks?

Dispatchers Daily Job Summary

Go for a ride

A dispatcher who has front row experience in driving a load will know how to communicate?

How to route a load?

How to avoid roadblocks and bottlenecks, etc.?

Cultivate relationships

You need to work hand in hand with the sales and estimation team.

This relationship will help you to fully understand the volume of truck requests coming your way.

Be open to feedback and collaboration

You need to maintain an open feedback channel with your drivers, this helps you to make them feel valued and heard on important issues.

Use truck dispatch management software

Using truck dispatch software makes your operations robust and seamless.

Truck dispatch software makes finding the most efficient routes that will save the company time and money very easy.

Truck dispatch management software also increases driver visibility, provides data on driver behavior, fleet maintenance requirements, paperless e-ticketing, custom reports, and more.

It is a highly useful tool for trucking dispatchers in the construction industry.

Use one channel of communication

Instead of using multiple channels of communication using a single, reliable and efficient channel for communication.

Streamlining communication and housing all trip information in one, easy-to-use application, Truck Dispatch Management software helps you to simplify communications.

Avoid “Mission Impossible” jobs

The mission impossible jobs don’t give drivers room for error and they are delivered with very tight deadlines.

Such jobs create unnecessary tension and animosity between the dispatcher and the driver.

Instead, plan trips with some compliance cushion and all parties will be satisfied.

Refine driver scheduling

Creating a trip schedule works for your drivers and complies with HOS norms.

Once you have availability, prioritize your drivers based on loyalty and efficiency.

Use early start times as incentives for good behavior.

Making a schedule starts with gathering availability.

Create a very clear channel for all operations to submit driver availability, request or block time off, add their preferences. Such clear information can avoid scheduling conflicts or driver animosity.

Once you have availability, prioritize your drivers based on loyalty and efficiency.

Use early start times as incentives for good behavior.

Lastly, keep an updated record of subcontractors with a surplus of trucks.

That way you’ll know where you can turn if you have a job that requires a larger fleet.

Set reasonable expectations

Setting up limits of expectations with both drivers and site supervisors will make life easy for dispatchers.

Clear communication is key for all stakeholders to clearly do their part of the job.

Set reasonable expectations with drivers and subcontractors by communicating to them when they should expect a dispatch from you each day.

With site supervisors: Set expectations with on-site resources, giving them visibility into trucks and deadlines for end-of-day trucking requests.

If there are any issues or concerns with the outlined expectations, work together to find a solution ahead of time.

Plan ahead

As a dispatcher, you can save a lot of time planning ahead.

For example, setting up geo zones, adding subcontractors, and creating templates when you receive the job frees up a ton of your time on the day of the project.

Dispatchers should spend 5-10 minutes looking at the weather reports (see if there is any change that affects your trip schedule), confirming plans for the upcoming workday.

Doing this 5-10 minutes pre-planning will help you make any adjustments to the itinerary or projected delivery times.

Planning ahead minimizes last-minute changes and improves general workflow and productivity.

FAQ’s on Truck Dispatcher training course

  1. What is this MaxTruckers Truck Dispatcher Training?

    MaxTruckers truck dispatching course is a training program developed by MaxTruckers Unversity under the guidane of the CEO and Founder of MaxTruckers, Jerry Jose. This course helps anyone to become a successful truck dispatcher. This is the most efficient online truck dispatcher course in the trucking industry. It is designed in a way that you can start dispatching trucks in 14 days.

  2. Who can attend this Truck Dispatching Course?

    This truck dispatching course is for anyone who wanted to be a truck dispatcher. You can be a free lance truck dispatcher, existing truck dispatcher, owner operator who want to do own dispatch, or someone looking to get a truck dispatcher job.

  3. What exactly does a truck dispatcher training course do?

    MaxTruckers Dispatch school provides you with Trucking Dispatch Expert Course, it fast tracks you to become a trucking dispatch specialist. The course provides you with an introduction to concepts and issues in the logistics and trucking industry. 
    The course provides you with a very firm grounding on the concepts of trucking by the end of the course. The courses introduce you to a concept like fleet management, record keeping, bonded carriers, freight pricing, etc.
    During our course, you will learn how to use various industry-leading TMS, dispatch, and load booking software. The course also teaches you the intro to general trucking IT so that you can learn the value of technology in running a smooth and effective business.

  4. What are the steps to become a truck dispatcher?

    Complete all your education:
    Start with a High school Degree or GED. Also, consider learning a truck dispatching course that will introduce and prepare you for a dispatch career.
    Consider an associate’s degree:
    An associate degree is not a requirement, but many companies prefer candidates who have an associate’s degree in logistics, transportation, or another related field. This associate degree can be an added advantage and a stepping stone for dispatcher candidates to go for a bachelor’s degree.
    Gain experience in the industry:
    As a would-be dispatcher, you can earn valuable experience by working in roles connected with trucking, freight hauling, shipping, and receiving. Also, spend quality time learning and understanding your local, state, and federal laws concerning freight transportation, weight limits, and safety regulations. 
    Working to know the legal and regulatory norms of your local, state, or federal areas will help you to familiarize yourself with this necessary information, which is effective for handling scheduling and freight issues.
    Develop your skills:
    Polish your skillset in telecommunication, written communication, and person to person interaction. You need to heavily rely on attention to detail and organization skill also you need very good communication skills.
    Develop a record-keeping, phone call documentation, and schedule organization method.  In addition to these soft skills, it’s helpful to develop your understanding of dispatching and the telecommunication equipment you’ll likely use on the job

  5. How can drivers/owner operators/fleet owners benefit from the dispatching training?

    Drivers, fleet operators, and owner-operators can learn the soft skills like telecommunication, written communication, negotiation skills, etc.
    Dispatch course also lets you learn load booking, software operation, record keeping, phone call documentation and load scheduling, journey charting and routing, etc.
    Dispatch course also teaches you how to perfectly direct drivers to avoid obstacles or roadblocks en route to deliver a load.

  6. How do you find the best dispatcher school in North America?

    Max Truckers dispatch school is the best Dispatching Training Course provider in North America.

  7. How to get the training you need to succeed in dispatching?

    Go for a good dispatch course that covers trucking and logistics, load booking and negotiation, software operation, record keeping, tracking documentation,  load scheduling, journey charting, routing, etc.
    Your course should cover the knowledge, soft skills, and hard skills for starting a dispatch service.

  8. Should you take a basic, middle-level, or advanced dispatching course?

    You as a learner should take an all-encompassing course that gives you the soft and hard skills for running a dispatch business.

  9. What is the minimum educational qualification you need to become a dispatcher?

    You need a high school diploma or a GED as a qualification to start becoming a dispatcher.

  10. How do you pick a good dispatching course?

    If a dispatch course makes you dispatch and logistics industry ready and trains you in key dispatching, trucking management, negotiation, record keeping, trucking documentation,  load scheduling, journey charting and routing, etc you can opt for that. 
    MaxTruckers dispatch course provides training for these soft and hard skills.So you can pick our course.

  11. Should you take a basic, middle-level, or advanced dispatching course?

    You as a learner should take an all-encompassing course that gives you the soft and hard skills for running a dispatch business.

  12. What are the must-have skills for dispatchers?

    The dispatcher  should know trucking and logistics industry and legal compliance, also load booking and negotiation, Trucking management software operation, record keeping, tracking  documentation, load scheduling, journey charting and routing, etc

  13. Who hires dispatchers?

    Truckers, carriers, owner operators, fleet owners, drivers, etc hire independent or company dispatchers.

  14. Can you operate remotely?

    You can work remotely from home or home office at your convenience. Dispatching is a pro work from home job, that you can enter into without much investment

  15. How do I learn to dispatch my truck?

    There are many truck dispatch training courses that you can subscribe to learn truck dispatch from home. MaxTruckers dispatch is the best course that you can get in the market. It helps you develop the soft and hard skills needed to run a great truck dispatching operation.
    The specialty of the truck dispatch course is that you can learn it, clear doubts, and earn a certificate from the comfort of your home.

  16. How long does it take to learn the dispatch course take?

    To learn a truck dispatch course takes 2-3 months if you follow the schedule and stick to the timeline.

  17. What are the features of a good dispatch course?

    Below are the main features of a good dispatch course:
    Practical Training: You will be trained on the practical aspects of being a truck dispatcher like the dispatch and border crossing software you will need on the job.
    Real-world scenarios: Train with realistic case studies to help you prepare for various scenarios.
    Expert instruction: Good truck dispatcher course gives you classes from veteran instructors with great experience in the trucking industry. They make learning easy, milestone-based, absorbable, and attractive. They also support and help you with your challenges and doubts while taking the truck dispatch course,

  18. How do you take our truck dispatcher online course?

    We have a truck dispatching contact form on the website, you can fill it up or send us an email. We will add you to the list of learners after you have paid.

  19. How do trucking businesses and stakeholders benefit from the truck dispatcher course?

    Truckers, owner operators or carriers, and truck dispatchers can learn the basics, middle level, and advanced concepts. methods, and skills required to be a truck dispatcher.

  20. How do I become a freight dispatcher?

    As a truck dispatcher trainee, you can start your career from home. You can take a Bachelors’s degree to further your cause in truck dispatching. This helps you to stand apart from other candidates who apply along with you for your first dispatch job. The below steps are a guide for you to become a dispatcher.
    Finish your required education and training:
    You need to have a high school diploma or GED at least. Try to get an introduction to the trucking industry also you need to imbibe valuable skills to succeed in the industry by taking training in truck dispatching.
    Take an associate degree:
    An associate degree is not a requirement, but many companies look for candidates having an associate degree in logistics, transportation, or another related field. The associate degree gives you a competitive edge our other candidates and it can be also a stepping stone towards a bachelor’s degree.
    Develop your Skills:
    Develop skills in fields like telecommunication, written communication, and interacting with others. Truck dispatching work heavily relies on attention to detail and organization but mostly your communication.
    Develop a method for keeping records, documenting phone calls, and keeping schedules organized. Develop an understanding of dispatching and the telecommunication equipment you’ll likely use on the job.
    Gain Industry experience:
    Work in roles related to trucking, freight hauling, shipping, and receiving and gain quality experience. Spend a lot of time learning local, state, and federal laws related to freight transportation, weight limits, and safety regulations.
    Doing this will help you to familiarise yourself with the necessary information, which is necessary for handling scheduling and freight issues.
    Do you need a license to be a truck dispatcher?
    It’s not mandatory to have a license but if you CDL- A class with 3 to 5 years of truck driving experience it will provide you an advantage compared to candidates without experience.

  21. Do you need a license to be a truck dispatcher?

    It’s not mandatory to have a license but if you CDL- A class with 3 to 5 years of truck driving experience it will provide you an advantage compared to candidates without experience.

  22. What does a truck dispatcher do?

    Freight dispatchers usually work with brokers or scout load boards to find freight. However, many dispatchers also represent shippers directly to book loads for you.

  23. How do truck dispatchers find loads?

    Dispatchers use broker or shipper connections to get you the best lane rates and best loads. They also use robust online load boards to filter various criteria to find best-fit loads and backhauls for truckers or owner operators.

  24. How do independent freight dispatchers get paid?

    Independent truck Dispatchers are paid on a percentage or flat fee basis for each load. Generally, for other truck dispatchers, the percentage is 5% to 10% per load, with that rate being adjustable based on the amount of work the owner-operator wants you to do.
    But MaxTruckers charge for Dispatch Only Service (Rate – $225/Week/Truck), Special Dispatch Rate – $200/Week/Truck.

  25. Do I need an MC number to dispatch?

    As a “dispatcher” with no carrier or broker authority, you are operating illegally. Also, it would relate only to “dispatching” non-regulated commodities. As far as getting on the better online services, you must have an MC number.

  26. Can I broker Freight and dispatch?

    Yes, you can be freight brokers and an independent dispatcher. But you need to take training for both from experts.

  27. What do I need to start a dispatch company?

    You need to understand your responsibilities. To be a truck dispatcher you need to comply with the law. You as an independent truck dispatcher should draft a contract.
    You need to also set up your home office. You need to also promote your business.

  28. How many trucks can a dispatcher handle?

    A dispatcher can handle 5 to 8 trucks every day. The dispatcher will provide load booking, load negotiation, end-to-end paperwork, etc.

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