A step-by-step truck dispatcher training course that will teach you everything you need to know about how to become a successful Truck Dispatcher. Whether you want to start your own Dispatch Company or work as a freelancer, this training will get you there in JUST 14 Days!
POWER DISPATCH TRAINING
(The Online Truck Dispatch Course)
This course is developed by MaxTruckers University (MTU). It teaches the same strategy, principles and techniques that MaxTruckers Dispatch Team uses in their dispatch services.
Be A Pro Dispatcher With MaxTruckers
- All the essential knowledge required to be an efficient truck dispatcher
- How to avoid mistakes as a dispatcher (which experienced dispatcher also does)
- Learn how to negotiate with freight brokers smartly and get TOP RATE PER MILES
- Learn how to build a healthy relationship with your clients & brokers
- All you need to know about ELD, HOS(Hour Of Service) rules
Inclusions In MaxTruckers Truck Dispatcher Training Course
- 30+ Hours of On-Demand Truck Dispatcher Training Video
- 18+ Modules (45+ Topics)
- 10+ Downloadable Resources
- Full Lifetime Access
- Access On A Mobile, Laptop, And TV
- Certificate Of Completion
Who Is This Truck Dispatcher Training For?
- You wanted to start your own profitable dispatcher Business
- You wanted a good salary truck dispatcher job
- You are looking for the best truck dispatcher training course
- You are an Owner-Operator wanting to learn truck dispatching skills to maximize profits
- You are an Owner Operator wanting to teach your family member truck dispatching, so that you get extreme high paying loads
- You are currently a dispatcher who wanted to 3X your income with powerful tools & strategies
Best Truck Dispatcher Training Tools
Mobile/Computer
Internet
Willingness to Learn, Implement Fast & Make Money
Earning Potential Of A Truck Dispatcher
- The trucking industry is a big network of logistics services that are used to transport goods.
- Businesses in the industry rely on truck dispatchers to coordinate with all parties involved (drivers, brokers and shippers) to ensure that their inventory is transported without any issues.
- While truck dispatchers almost always make money, since the business is either prepaid or they receive percentage of the booked transportation rate, a dispatcher does not have to invest a huge amount of money in order to start this business.
- Instead most truck dispatcher will invest their skills and time which makes it easy for anyone who is fluent in English, has basic computer skills, and who has access to high speed internet.
- One truck dispatcher can serve 3-5 trucks simultaneously.
- Each truck can generate up to a $1,000 per month in revenue for a dispatcher.
- Therefore, if you find and manage 3 to 5 trucks you can be earning up to $3,000 to $5,000.
Becoming A Responsible Truck Dispatcher
- Working as a trucking dispatcher means you will be in a busy, fast-paced environment, but with lots of down time.
- Dispatchers are responsible for driver and trip scheduling and all driver communication while they are on the job.
- This type of communication can involve information about traffic delays, vehicle breakdowns, project delays, or delivery issues.
- As a truck dispatcher, you’re not just responsible for helping drivers get where they need to go.
- You are also responsible for recording all the details at the end of their trip.
- Mileage, fuel use, and repairs must be logged as well as delivery details with time stamps.
- Truck dispatchers must plan routes that will ultimately save both the drivers and the company money.
- It is a truck dispatcher who negotiates good rates for truckers, and ensures that the owner operator gets high paying loads all the time.
- Since most of the truck dispatchers commission is based on a fixed percentage of the load value, it is advantageous for the dispatcher also.
- A good dispatcher is a blessing for an owner operator or a trucking company.
- The money that a truck dispatcher makes is directly proportional to his/hers skill sets.
- Below are the top essential skillsets required by a truck dispatcher. These skills can be acquired by undergoing an effective dispatcher training course.
Proper Planning on the Dispatch of Trucks
- As a truck dispatcher your key role is to give the best loads for your clients.
- You have to ensure that the truck is always on a move.
- For these you need to find loads, both pick up and drops, based on the location of the trucks, on the best rates.
- A good dispatcher plans and books loads in advance to avoid last minute anomalies.
- You will be using load boards like DAT load board for the load hunting and will roster for a week on the dispatch schedule of the trucks.
Good Driver Assistance
- A truck dispatcher assists the truck driver at all situations.
- He has to give the right clarity on the delivery or pick up, has to pass the key informations that was passed by the broker, provide route assistance, etc.
- Dispatcher also needs to give assistance during any kind of obstacles they face that might slow down their trip.
- This could include help if they arrive to the wrong location, not having the right seal, or even being held up due to an accident.
- Any information regarding the warehouse or loads has to properly communicated so that the driver could deliver goods on time.
- Truck dispatcher should also ensure that the paperwork are correct.
Load Hunting Proficiency
- As discussed earlier, load hunting is the key to a dispatcher’s success.
- You should be proficient in working on minimum 2 load boards like DAT or 123 Load Board.
- Speed on working on a load board helps to find good loads. Most of the data regarding brokers are there in the load board.
- So a truck dispatcher has to find multiple loads on the specific route, get the details of the broker and confirm the loads.
Knowledge on Safety Rules
- As discussed earlier, load hunting is the key to a dispatcher’s success.
- You should be proficient in working on minimum 2 load boards like DAT or 123 Load Board.
- Speed on working on a load board helps to find good loads. Most of the data regarding brokers are there in the load board.
- So a truck dispatcher has to find multiple loads on the specific route, get the details of the broker and confirm the loads.
Negotiation Skills
- As a dispatcher it’s your responsibility to negotiate with brokers for high paying loads.
- For this you should be aware of the market rate and what’s possible on negotiation. Most of the load boards gives indicators on the market rate. Dispatcher has to ensure that it is not below the market rate.
- Owner operators and truckers work with dispatchers for a long term only if they are able to provide consistent high paying loads, else they will switch dispatchers.
Good Customer Service
Whether the truck dispatcher is dealing with an owner operator or a driver, he has to communicate politely and in a friendly manner.
The same goes with the relationship with brokers. Only a good communicator can get good relationship with brokers.
Knowledge on Paperworks
A good truck dispatcher also acts as a virtual office assistant for owner operators and trucking companies.
There are many paper works involved in the dispatch process like broker-carrier setup, BOL, rate confirmation, etc.
Incase there is delay or brake down, all the paper works has to be arranged by the dispatcher.
Provide High RPM Loads
This is the most crucial element in the job of a truck dispatcher.
The money a trucker makes is based on the Rate Per Mile that the truck hauls.
If a truck dispatcher is able to provide high RPM loads, then the tendency of an owner operators sticking on to the same dispatcher is very high.
Because, at the end money matters.
How To Dispatch Trucks?
Dispatchers Daily Job Summary
Go for a ride
- A dispatcher who has front row experience in driving a load will know how to communicate?
- How to route a load?
- How to avoid roadblocks and bottlenecks, etc.?
Cultivate Relationships
- You need to work hand in hand with the sales and estimation team.
- This relationship will help you to fully understand the volume of truck requests coming your way.
Be open to feedback and collaboration
- You need to maintain an open feedback channel with your drivers, this helps you to make them feel valued and heard on important issues.
Use truck dispatch management software
- Using truck dispatch software makes your operations robust and seamless.
- Truck dispatch software makes finding the most efficient routes that will save the company time and money very easy.
- Truck dispatch management software also increases driver visibility, provides data on driver behavior, fleet maintenance requirements, paperless e-ticketing, custom reports, and more.
- It is a highly useful tool for trucking dispatchers in the construction industry.
Use one channel of communication
- Instead of using multiple channels of communication using a single, reliable and efficient channel for communication.
- Streamlining communication and housing all trip information in one, easy-to-use application, Truck Dispatch Management software helps you to simplify communications.
Avoid “Mission Impossible” jobs
- The mission impossible jobs don’t give drivers room for error and they are delivered with very tight deadlines.
- Such jobs create unnecessary tension and animosity between the dispatcher and the driver.
- Instead, plan trips with some compliance cushion and all parties will be satisfied.
Refine driver scheduling
- Creating a trip schedule works for your drivers and complies with HOS norms.
- Once you have availability, prioritize your drivers based on loyalty and efficiency.
- Use early start times as incentives for good behavior.
- Making a schedule starts with gathering availability.
- Create a very clear channel for all operations to submit driver availability, request or block time off, add their preferences. Such clear information can avoid scheduling conflicts or driver animosity.
- Once you have availability, prioritize your drivers based on loyalty and efficiency.
- Use early start times as incentives for good behavior.
- Lastly, keep an updated record of subcontractors with a surplus of trucks.
- That way you’ll know where you can turn if you have a job that requires a larger fleet.
Set reasonable expectations
- Setting up limits of expectations with both drivers and site supervisors will make life easy for dispatchers.
- Clear communication is key for all stakeholders to clearly do their part of the job.
- Set reasonable expectations with drivers and subcontractors by communicating to them when they should expect a dispatch from you each day.
- With site supervisors: Set expectations with on-site resources, giving them visibility into trucks and deadlines for end-of-day trucking requests.
- If there are any issues or concerns with the outlined expectations, work together to find a solution ahead of time.
Plan ahead
- As a dispatcher, you can save a lot of time planning ahead.
- For example, setting up geo zones, adding subcontractors, and creating templates when you receive the job frees up a ton of your time on the day of the project.
- Dispatchers should spend 5-10 minutes looking at the weather reports (see if there is any change that affects your trip schedule), confirming plans for the upcoming workday.
- Doing this 5-10 minutes pre-planning will help you make any adjustments to the itinerary or projected delivery times.
- Planning ahead minimizes last-minute changes and improves general workflow and productivity.
FAQ’s On Truck Dispatcher Training Course
The course is suitable for anyone aspiring to excel in the truck dispatching profession. Whether you are a beginner looking to establish a career in dispatching or an experienced professional aiming to enhance your skills, our course provides comprehensive training tailored to various skill levels. From owner-operators and fleet owners to individuals seeking a rewarding career in the trucking industry, our course accommodates a diverse audience.
No prior experience is required to enroll in the course. Our comprehensive training program is designed to cater to individuals with varying levels of experience, from beginners to seasoned professionals. Whether you are new to the trucking industry or seeking to enhance your existing skills, our course provides the necessary knowledge and expertise to succeed in the field of truck dispatching.
After completion of the course you can work as a truck dispatcher or freight dispatcher in trucking industry. You can open your own dispatch company, do truck dispatch part time, or help your or 3rd party fleet companies to optimize dispatch process.
Absolutely! Upon successful completion of the MaxTruckers Dispatch course, you will receive a certification that validates your knowledge and skills in truck dispatcher.
Yes, we have a team of elite truck dispatchers with 8+ years of experience.MaxTruckers offers a comprehensive suite of services tailored to meet the diverse needs of the trucking industry. Our services include top-notch dispatch services that optimize load management to insurance solutions, factoring support, fuel card benefits, and assistance with truck financing.
You gain not just valuable knowledge but a lifetime membership to our course.
You can operate remotely from the comfort of your home. Only thing you need is the knowledge of dispatch standard operating procedure, a fast internet, a good laptop or PC.
Unlock a wealth of knowledge with MaxTruckers! Dive into practical resources, live videos, downloadable files, and real-world case studies. Enjoy quizzes that make learning exciting. It's not just a course; it's an enriching journey!
Absolutely! Completing the MaxTruckers dispatch course equips you with the skills to pursue truck dispatching as a part-time job.
We have a team of experienced and knowledgeable dispatch team. Our team has an experience of 8+ years in trucking. Our teams experience in problem solving, negotiation, driver assistance, navigation help new dispatch to ace soft and hard skills required for truck dispatching.
Certainly! Our course is designed to be versatile, covering various types of freight and equipment, including hotshot, box truck, dry van, power only, and more.
Dispatch course takes 5 to 7 days to complete if you spend 1 hour a day to learn the videos, read the downloadable text notes or case studies
