If you are looking for the best truck dispatching companies in the USA, this article will help you to choose the right one. Before you finalize a truck dispatch company, you need to check whether you really need a dispatcher or not, can the dispatcher help you, the costing, the return on investment, etc.

A good truck dispatch company for owner operator truckers is someone who understands your business needs perfectly and who eventually becomes your virtual office assistant.

This article will guide you with this.

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Best Truck Dispatch Company for Flatbeds – MaxTruckers Dispatch

Best Truck Dispatch Company for Dry Vans – MaxTruckers Dispatch

Best Truck Dispatch Company for Reefer – MaxTruckers Dispatch

5 Best Trucking Dispatch Companies

Dispatch Company

Rate Per Week

Flat $225 (any load value, any no. of loads)

5.5% of Load Value

 10% of Load Value

10% of Load Value

10% of Load Value

Top Pick
MaxTruckers Dispatch

MaxTruckers
Truck Dispatch Company

Lowest Dispatch Rate of Just $225 Per Week, Now With 7 Days Free Trial!
  • Lowest dispatch rate of just $225 per week, irrespective of the Load Value and the number of loads
  • Highest rate per mile (average $2.5)
  • Multiple load options 
  • Dedicated Dispatcher (MaxTrucker buddy)
  • FREE 7 Days Trial
  • Free business reports 
  • No forced dispatch
  • Broker credit check 
  • Best broker negotiation 
  • End to End paperwork
  • Complete driver assistance 
  • Same day payment
  • Free startup bonus 
  • 5 Star Rated in TrustPilot

Comparison of the Top Dispatch Companies:

ImageProduct
MaxTruckers Dispatch9.5

MaxTruckers DispatchRank #1

Genius Dispatch8.5

Genius DispatchRank#2

  • 2 Month Contract (Minimum)
  • 5.5% Gross revenue per week
  • 53′ Dry Van, 53′ Reefer, 48′ and 53′ Flatbed
Four Keys Logistics8.00

Four Keys LogisticsRank#3

  • Fee $295 or 10% Gross Revenue Per Week, Whichever is Less
  • Dry Van, Reefer, Flatbed, Step-Deck
  • No Commitment Required
Dispatch America7.50

Dispatch AmericaRank#4

  • 10% fee
  • Dry Van, Flatbed, Step Deck, Refrigerated, Power Only
  • No Contract
Ninja Dispatch7.00

Ninja DispatchRank#5

  • 10% of gross load
  • Dry Van, Reefer, and Car Haulers.
  • No Contracts

Review of the Truck Dispatch Companies

1. MaxTruckers Dispatch

MaxTruckers is top notch when it comes to truck dispatch company. It’s Truck Dispatch Services is one of the nation’s top best truck dispatching companies. With a team of highly trained dispatchers for truckers, owner operators, and freight companies, you get the best high-paying loads with zero effort. Below are the strong points of MaxTruckers dispatch based on our evaluation.

Lowest Dispatch Rate of $225 per Week

Compared to the industry standards of the dispatch rate, of other truck dispatch companies that range from 7% to 10% Max Truckers charges you a small fee of just $225 per week. This itself can save you tons of money a year.

This is the best price offered by any other Truck Dispatch company.

Super High Paying Loads Up To $4 RPM

We had discussed the need for high-paying loads in terms of Rate Per Mile (RPM), which is also termed as Dollar Per Mile. Max Truckers has been consistently providing an average of $3.5 for owner operators.

A truck dispatch company that offer this rate per mile is uncommon.

With the integration of technology and highly trained dispatchers, the quarterly business reports show that they are even giving loads above $3.5 also.

Minimum 03 Load Options

It is your business that a truck dispatch company has to take care of.

It is wrong if you are forced to ply a route that is not conducive for you for any reason. A good dispatcher has to give multiple load options.

Max Truckers give a minimum of 3 load options on a particular route.

This is possible for them as they have a built-in dedicated route analyzer, and use their own software that they built over the years.

Dedicated Dispatcher

Though the company has more than 50 dispatchers, you don’t have to worry whether you will be answered via a call center. Once you are onboarded with MaxTruckers dispatch service, they will assign you a dedicated dispatcher, with whom you will be working closely. This is why MaxTruckers is the best truck dispatch company.

The average life span an owner-operator works with Max Truckers dispatch is 03 years, which is extremely high.

Virtual Office Assistant

The dedicated dispatcher also acts as your virtual office assistant. They will manage all the necessary paperwork involved from booking to post-delivery of the load for you. MaxTruckers trucking dispatch company provides you with the best dedicated office assistant.

And this work includes broker setup, W9, Insurance certificate generation, transferring you a copy of all rate confirmation, getting and compiling rate confirmation/BOL/POD’s/managing Lumper receipts/submitting invoices to factors, etc. Here you save cost on a business assistant.

For new owner operators this is a great boon in cutting costs, but at the same time, your business is under your control.

End-to-end dealing with Brokers

Owner operators who have tried hunting loads themselves know very well that it is a tedious task to contact brokers, do negotiation, conform to the load, etc.

There are many trucking dispatch companies, but maxtruckers differ from all of them in 3 vital aspects transparency, quality of loads and security.

What MaxTruckers does is that they work only with reputed brokers. The brokers’ credit history is checked. They only provide dispatch to owner-operators of brokers who have a minimum credit score of 85. This ensures safety for truckers’ businesses.

The tedious task of broker negotiation is done seamlessly by them as they have good broker relations.

Along with historical data, they know what is the best dispatch rate for a particular route, based on many factors. This combined with trained dispatchers’ efficiency, the Max Truckers dispatchers negotiate very hard.

The irony here is when the negotiated rate is high it is the owner operator who is going to be benefitted as they are not charging as a percentage from you on the load value.

This means all the benefits of hard negotiation are transferred to owner operators.

Full Driver Assistance

Your dispatcher from MaxTruckers will maintain a close relationship with you/your driver. Assistance on road is very much important in the trucking business.

Best Trucking Dispatch companies provide full driver assistance whether it be roadside assistance, technical assistance, or any other assistance.

All the necessary information pertaining to the route, the loads, pick up and drop information, etc are communicated well.

Factoring Assistance

Max Truckers have partnered with multiple factoring companies and they provide free factoring consultation, where by you can get the best factoring company for trucking.

If owner operators avail factoring service through Max Truckers, they become premium member of MaxTruckers with lots of business assets that helps them to grow trucking business.

Max Truckers factoring provides a carrier with multiple offers from the top best factoring companies in the USA.

5 Star Reviews from Owner Operators

It does not matter if you are getting a low-cost price on dispatch, the key is the outcome of the payment that you do. Though the cost of dispatch is extremely low with them, they have not compromised on the delivery quality.

They are one of the most highly rated Dispatchers in TrustPilot. Everyone knows that TrustPilot is one of the best review sites.

Unlike other trucking businesses, they managed to get high ratings, only through their customer-centric approach.

Trucking Business Tools Worth $500 for New Owner Operators

Many of the new owner operators fail to grow their business due to lack of knowledge, low and/or no operational efficiency, and traps created by many providers within the industry.

The number of trucking businesses that are filing bankruptcy is extremely high in the USA. The core issue of the business failures is attributed to their lack of knowledge on how to run a business. We have seen that many of the owner-operators were initially drivers, they have very little business experience, ultimately which increases the chances of failure.

Max Truckers helps new owner operators with many educational resources, tools, and software for free.

They even have started MaxTruckers University to educate owner operators.

Type of Trucks Dealt by MaxTruckers

MaxTruckers dispatch service is provided for SEMI trucks.

They help owner operators with flatbed, reefer, and dry van.

Soon they are going to start dispatch service for box trucks and hotshots by implementing new technologies.

As of now, they are serving SEMIs also.

The given below are the benefits of MaxTruckers dispatch service.

Pros

  • Lowest dispatch rate (225 per week/ per truck)
  • Highest rate per mile (average $3.5)
  • Multiple load options
  • Dedicated Dispatcher (MaxTrucker buddy)
  • Free business reports
  • No forced dispatch
  • Broker credit check
  • Best broker negotiation
  • End to End paperwork
  • Complete driver assistance
  • Same day payment
  • Free startup bonus
  • Five-star rating in TrustPilot

Cons

  • Currently they are not serving Box Trucks and Hot Shots

Verdict:

We in our review found that with MaxTruckers, owner operators could focus on hauls without any tensions and they fetches you continuous high paying loads.

Also, they provide top-notch delivery making it the highest-rated truck dispatch service provider. You can always judge their service with their Free 7 Days Trial.

If you are not happy you can discontinue any time by informing them before the trial ends.

So, you get loads for free for the first 7 days.

Post trial period it is just $225 per week, the lowest dispatch rate among any truck dispatch company.

Hence, we highly recommend MaxTruckers if you are in hunt of the best trucking dispatch company.

2. Genius Dispatch

Genius Dispatch is another truck dispatch company that has good pricing.

They charge 5% on the load price. This means they have a positive incentive to negotiate good and highly paying loads for you.


They don’t have any dispatch contracts, they care about the price, truck operations and paperwork support they provide.

Genius Dispatch is invested in the profitability of your business, they support you to get high-paying loads and manage your business well. They also offer a wide variety of value adds like invoice management and detention requests.

Pros

  • 24/7 Multilingual Dispatch Team
  • Truck dispatch company with +7 years of experience in the trucking industry.
  • Personal assistance that is committed to making sure you receive your payments on time for every single load booking with them.
  • As your back-office, they will be on top of all paperwork, such as Detentions, Layovers, Lumper fees, and Setup Packets.
  • Dedicated Dispatcher assigned for Fleets Above 5 Trucks or more.
  • They make sure that your trucks will always be loaded and profitable!

Cons

  • Not the most affordable and robust option in the market. They charge 5%.

Verdict:

Genius Dispatch provides solutions to owner operators, independent truckers, carriers, and fleet owners with their own DOT and MC certification. It’s in their own interest to provide you with the best paying loads.

Genius dispatch supports dry vans, reefer, flatbeds. They find your best truck loads in the US.
They help you be in the green (profitable) from the word go. They support and help you to reach your business goals. Their credo is you are successful then we are successful.

Get the Best Dispatch Service for Your Trucking BusinessApply for a free Dispatch consultation

3. Four Keys Logistics

Four Keys Logistics democratizes dispatch, they provide quality dispatch like end-to-end paperwork, negotiation, other mandatory payment that was earlier enjoyed by large trucking companies.

We found that Four Keys Logistics provides 24/7 access to a dedicated dispatcher.

As any other truck dispatch company, Four keys handle all your account receivables and broker setup packets.
They also assist owner operators with your insurance, to provide insurance certificates to your customers.
Also, they work with shippers to acquire dedicated freight for your truck.

This truck dispatch company develops custom trucking lane-based own your time/schedule priorities, family priorities, and business priorities.

They charge $295 Per Week which is good compared to many trucking dispatch companies.

But, they charge 10% of gross revenue up to $2950 or $295 per week, whichever is less if the value of your haul is less. Simply put, we charge $295 per week unless you haul less than $2950 gross, then we charge 10%.

Pros

  • Shipper direct freight possibilities
  • Fourkeys is a brokerage as well as a trucking company with 13+ years in business.
  • All dispatchers in this truck dispatch company are CDL holders and/or have a background in trucking.
  • Four Keys utilize SONAR market data to “intelligently dispatch” our carriers.

Cons

  • You need to have a revenue of more than $2950 on a haul to get the pricing of $295, else they charge 10% which is extremely high
  • Not advisable for new owner operators as the load value won’t be that good with new MCs and ends up paying high to them

Verdict:

Four Keys uses industry-leading software to acquire insights about the freight market, this allows you to run more efficiently and profitably. This software prowess reduces deadheads and makes you to and fro haul highly profitable.

They have been operating in the Trucking industry as a dispatcher and broker for a long time.

The best part with Four Keys is they can leverage these shippers/brokers to get you the good loads with high pay.

Get the Best Dispatch Service for Your Trucking BusinessApply for a free Dispatch consultation

4. Ninja Dispatch

Ninja Dispatch is another good Truck Dispatch company for for Dry Van, Reefer, and Car Haulers.


Our dispatch company specialists when reviewing them, found that Ninja has some of the best truck dispatchers and logistics specialists, with the apt experience to keep drivers on the road and keep your trucking ops running.


This truck dispatch company is constantly aware and updated about market dynamics because of this they book top paying loads and connect you to America’s top freight shippers, brokers, and automobile haulers.

Though they come under the list of the best truck dispatch companies, their pricing seems to be very high.

This truck dispatch company charges 10% on gross value of your truck load.

Pros

  • Automobile hauling
  • Night-time dispatch
  • You can concentrate on driving and getting your load from one place to another
  • Creates a positive working environment with other stack holders in your business
  • Open and transparent communication channels

Cons

  • Pricing on the higher side compared to other truck dispatch companies
  • 10% of gross rate as dispatch fee

Verdict:

Our reviewers found that Ninja Dispatch offers professional truck dispatching solutions including booking loads, contract completion, e-mail/phone dispatch, and updates.

Ninja Dispatch also provides after-hours (nighttime) dispatch, which means whatever by the time you clients and drivers get the best in class assistance.

Get the Best Dispatch Service for Your Trucking BusinessApply for a free Dispatch consultation

5. Dispatch America

We found in our review that Dispatch America is an A-class dispatcher it lets you do what you do the best, i.e. drive.

Below are some of their offerings.

As a good truck dispatch company, they pinpoint freight and connect you with a load that aptly matches your trucking business profile, negotiate the best rates with brokers/shippers for you.

They check your credit score with your factoring company, sign and secure the rate confirmations.

As a truck dispatch company they provide good customer care; forward (load details, dates, times, pick up and delivery information); set all appointments if required, provide daily check calls as required, email/text pick up and delivery Information and request fuel advances for each load.

They also provide factoring assistance to owner operators.

Pros

  • Personal Dispatcher 24/7
  • Good Customer Care
  • Back Office Support
  • Personal Online Trucking Software
  • 3% Factoring Non Recourse Assistance
  • Fuel Advances
  • Driver ELD Program

Cons

  • Not the most affordable and proactive dispatcher in the market.

Verdict:

We after checking with many owner operators found that Dispatch America provides back great back-office work which includes:

Set up your carrier packet, complete the shipper/broker agreements on the carrier’s behalf, check customers credit with the factoring company for approval, create an invoice for each shipment, assist in setting up a factoring company if one is required, manage your paperwork, assist with customer and factoring company issues on your behalf.

Dispatch America provides good-in-class dispatch offerings for dry Vans, flatbeds, step decks, refrigerated trucks & power-only trailers.

Their dispatch payment options are very helpful for owner operators/truckers which are looking for Pay per load,
pay by the week, volume discounts for fleets.

The above features make Dispatch America a contender for the best dispatch companies in the USA.

Get the Best Dispatch Service for Your Trucking BusinessApply for a free Dispatch consultation

Overall the Best Truck Dispatch Company for Owner Operators is MaxTruckers.

Highlights of the Best Truck Dispatch Company, MaxTruckers

Lowest dispatch rate of just $225 per week, irrespective of the Load Value and the number of loads
Highest rate per mile or dollar per mile (average $3.5)
You Get Multiple load options of Minimum 03
You Get a Dedicated Dispatcher (MaxTrucker buddy)
Provides a free 7 Days Dispatch Trial
They provide free trucking business reports 
There is no forced dispatch with truckers
Complete Broker credit check 
Best broker negotiation 
End to End paperwork
Full driver assistance 
Same day payment
Free startup bonus 
5 Star Rated in TrustPilot

How to choose the right truck dispatching company?

Consider these 5 points when you choose a truck dispatching company.

Truck Dispatch Company Rates

In the United States of America, the average dispatch rate is 10%. If you get the best rates it is a no-brainer whether to choose one or not.

High Dollar Per Mile/Rate Per Mile Dispatch Provider

More than finding the loads, a Truck Dispatcher should be proficient in generating a high rate per mile or dollar per mile. This is the true money that you make when you haul. Never settle to loads with less rate per mile.

If you feel that RPM is less, then beware it is time to switch your truck dispatch company.

Dedicated Dispatcher as Your Virtual Office Assistant

The success mantra behind every successful load is the strong understanding between the dispatcher and owner operator. The fun part with a good dispatch company, the dispatcher becomes your virtual office assistant.

Dispatch companies are a real boon for small owner operators who want to cut their expenses. Because the dispatcher will be running the back-office work for him.

Some of the important activities a truck dispatch company for owner operator does are given below:

  1. Entire paper works will be taken care of – All the necessary paperwork involved from booking to post-delivery of the load for you should be taken care by the dispatcher. This includes broker setup, W9, Insurance certificate generation, sending you a copy of all rate confirmation, consolidating rate confirmation/BOL/POD’s/Lumper receipts/scale tickets post-delivery, creating all your invoices, factoring submission, and many more. 
  2. Driver Assistance – The dispatcher has to guide you or your driver with all the necessary details that you need to pick up and drop off your freight, collect on detention time, lumper’s focus and finally to keep your truck moving.
  3. Broker Credit Check and Broker Negotiation – For owner operators, making multiple calls, negotiating rates, lack of clarity and uncertainty is something that you are going to hate if you are managing the entire show yourself. Good dispatcher negotiates very hard for each load, for you, so that you get the best rate per mile. They run credit on all BROKERS and SHIPPERS against the load that they provide. With this good dispathcer for onwer operators ensures that you will never fall into any kind of trap with a broker or shipper.

So in summary when you look for the best dispatch companies in the USA, you should be getting the cheapest dispatch rate, high-paying loads with the best rate per mile, business reports, and a virtual office assistant who is going to help you in growing your business.

Is it Importance for an Owner Operator to have a Truck Dispatch Company?

If you are a new owner operator, definitely a good dispatcher can help you to grow your trucking business. If you are an experienced business person in the trucking industry, and you have money to hire someone like an office assistant to look for loads, do the paperwork, and track loads, you don’t need a dispatcher.

The most important factor in your trucking business is that “the wheels should be rolling always”, this is possible only if you get continuous loads, that too high-paying truck loads. With a dispatcher you just have to focus on the driving, the rest of the operational work is taken care of by them.

So we have seen till now, what does a good dispatcher do? How to find the best dispatching company? The importance of a good dispatcher for your trucking business.

With the lowest dispatch rate, technology-oriented processes, excellent customer care, and the commitment to getting owner operators to succeed in their businesses, MaxTruckers stands out as the best dispatch company in the USA.

Other related best trucking business providers for you:

Check on the Best Factoring Companies, Best Truck Insurance Companies, Best Fuel Card for Trucking Companies and Owner Operators, and Best Load Boards for Trucking.

FAQs on Truck Dispatch Companies

How much does a truck dispatching company cost?

Generally, dispatchers charge a percentage of your load value. It ranges between 6% to 12%. A higher dispatch percentage eats more of your profits. Always look for a low dispatch percentage or go with a flat fee structure. Companies like MaxTruckers offers a dispatch rate of flat $225 per week per truck.

Why is the dispatch price so low with MaxTruckers?

The success of owner operators is the core focus of MaxTruckers. They are a logistics technology company and a business consultant for truckers, they have developed systems and processes through technology that could bring down the dispatch rate, effectively handing over the benefits to owner operators.

Which is the best dispatch company for owner operators and truckers in the USA?

All dispatch companies are good in one way or another. MaxTruckers is the top best dispatch company in terms of customer care, lowest dispatch rate, and business growth assistance for owner operators as they give special consultations in various aspects of the trucking business and that is free of cost. Along with this MaxTruckers has a rating of 4.5 stars in TrustPilot and is flooded with good appreciations.

Does a dispatcher negotiate rates for me?

Yes, it is the duty of a dispatcher to negotiate good rates for you and fetch higher rates per mile or dollar per mile.

How is the rate per mile calculated?

The total amount that you get per load divided by the total distance covered for the load gives you the rate per mile. Rate per mile is also called a dollar per mile.

What are the operational timings of a dispatcher?

Typically the timing of the operations by a dispatch company is 8.00 am to 5.00 pm. CST. Weekend support and off-hour supports are given by some dispatch companies.

When does the billing happen at a weekly flat rate?

In a weekly billing rate provided by some dispatch companies, billing is done every Monday.

Will there be driver assistance given by a dispatcher?

Yes, all dispatch companies give driver assistance like the load information, the timing of pick and drop of loads, routes, etc.

How much does a truck dispatching company cost?

Some dispatchers charge a flat rate (for example, $50 per load), but most higher quality dispatch company will charge an average of 5-10 percent for each load

How much do dispatching companies charge?

Independent truck Dispatchers are paid on a percentage or flat fee basis for each load. Generally, for other truck dispatchers, the percentage is 5% to 10% per load, with that rate being adjustable based on the amount of work the owner operator wants you to do.

How much money can you make as a freight dispatcher?

The salaries of Trucking Dispatchers in the US range from $10,050 to $236,852, with a median salary of $42,806. The middle 57% of Trucking Dispatchers makes between $42,806 and $107,015, with the top 86% making $236,852

What do freight dispatchers or truck dispatch company does?

Freight dispatchers: Freight dispatchers are usually employees of an individual fleet. They are responsible for ensuring that drivers have loads to deliver and that they are on-time. Freight dispatchers optimize routes and communicate status updates to your customers.

How do I judge the quality of a truck dispatch company?

You can find the details of a reputed company via internet. If they are enlisted in trustful platforms like TrustPilot, and have good reviews and ratings, then it is easy to judge. Else, you have to talk to other owner operators to get a feedback of a truck dispatch company.

Is it necessary to have a dedicated dispatcher for owner operators?

Yes, a truck dispatch company who gives a dedicated dispatcher is the best. Because, the dispatcher can fetch good loads only on the basis of proper understanding of your trucking nature. Also, they have to be aggressive in fetching good value loads, which happens with good relationship with brokers. Plus, driver assistance is crucial.

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