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Liberty Mutual Insurance Review

Best for trucking businesses with multiple trucks

5
Rated 5 out of 5
5 out of 5 stars (based on 1 review)
Excellent100%
Very good0%
Average0%
Poor0%
Terrible0%

Liberty Mutual Insurance Profile:

Liberty Mutual provides policies for both businesses and individuals. It’s the fourth-largest property and casualty insurer. It is 75th on the list of fortune 500 companies. It operates in 30 countries and employs close to 50,000 people. It has customized policies for commercial trucks and tow trucks. It also provides various risk mitigation options and discounts for trucking businesses with multiple drivers.

Liberty Mutual is one of the oldest and fourth-largest insurers in the US. It stands a class apart due to its long history, comprehensive coverage, financial stability, and international reach. 

Liberty Mutual Insurance Customer Service:

It has a lot of complaints and a large number of negative reviews by customers. As a traditional company, it does not provide info about policies online, it prefers to deal with clients via meetings conducted by brokers and agents.

Liberty Mutual Insurance Unique Features:

  • Fourth largest insurer in the US
  • International presence
  • Financial stable company, good credit ratings.

Pros

  • App to upload a photo after an accident or event that may lead to insurance claims.
  • Additional coverage includes towing & labor costs
  • Standard & Poor’s Financial Rating:- A (credit rating)
  • Moody’s Financial Rating:- A2 (credit rating)
  • AM Best Financial Rating;- A (credit rating)

Cons

  • No comprehensive data on insurance on the internet
  • Collision and Comprehensive insurance not provided
  • Only Cars SUVs, Pickup Truck, Utility Vans, and Bucket Trucks covered

We found that Liberty Mutual provides technical options that can help speed the claims process, like mobile and web apps, etc.

Liberty Mutual Insurance Technology:

Our review team found out that Liberty Mutual provides services that mitigate risks involved in commercial driving, such as safety training for operators, and a tool to monitor driver performance and possible unsafe driving behavior.

Liberty Mutual Insurance Discounts:

We found that the best way to get discounts for new clients and policyholders is to pay the premiums in full. Also, the company provides multi-policy and multi-car discounts.

Liberty Mutual Insurance Customer Service:

Customer reviews for Liberty Mutual include an A grade in Better Business Bureau (BBB). There are about 1.187 complaints and 238 negative reviews on the BBB site. The National Association of Insurance Commissioners (NAIC), has a lot of complaints about Liberty Mutual. Also, NAIC has 6 filings involving Liberty Mutual’s commercial auto products.


User Reviews of Liberty Mutual insurance:

5
Rated 5 out of 5
5 out of 5 stars (based on 1 review)
Excellent100%
Very good0%
Average0%
Poor0%
Terrible0%

Latest Reviews of Liberty Mutual Insurance

Liberty Mutual Insurance Review)

Rated 5 out of 5
August 17, 2022

Great company, good policies awesome benefits, great discounts and personalized policies.

Aniston Peter

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